UG opens new registry building at Turkeyen Campus
The University of Guyana (UG), in its aim to provide more effective and efficient service to students, has opened a new Registry building at its Turkeyen campus.
Yesterday’s opening ceremony saw the cutting of the ribbon to the new building and the unveiling of a plaque, as well as the handing over of 10 laptops to the Admissions Division, from the Education Resource Ambassadors in North America.
The construction of the three-storey building was funded by UG with support from the Ministry of Education, at a total cost of $86,265,000.
Immediate Past Registrar of the University Vincent Alexander recalled the eight-year-long “challenge” that had been faced in making the new building a reality. He related, though, that even before the building’s construction, the department was restructured, inclusive of the upgrading of the job requirements and job parameters, and the computerisation and digitisation of the system.
He noted that although the student population has been growing rapidly, the Registry has retained the same number of staff.
Currently, the Registry department of the University is staffed with 87 full- and part-time staff members, all of whom service approximately 8,000 students across two campuses and four Institute of Distance and Continuing Education (IDCE) centres.
Registrar Dr Nigel Gravesande emphasised that the Registry is the first and last point of interaction for university students and therefore should be “student-focused” and “student-friendly.”
“The student experience begins at the Registry from the time of application and school visits in a structured outreach programme and can continue long after graduation when testimonials and transcripts are required from our alumni. Ours is a mission to provide a student-focused and a student-friendly environment servicing the needs of prospective, current and past students,” Gravesande stated.
UG Vice-Chancellor Dr Ivelaw Griffith made a plea for students to respect the resources of the university in a bid to not reverse the work put in by others to develop it.
He stated that despite the challenges that have come with managing a university where the “student enrolment has grown beyond the physical and other support systems,” efforts have been made to ensure that today there is a facility that persons can be proud of.”
“…Please students and staff, view this place as your place. Please, students and staff, protect this place as you would protect your own place…,” Griffith charged.
“…we have the unfortunate reality of being a microcosm of our broader society, where you sometimes don’t see ownership and respect by the way in which people keep their surroundings, treat the facilities. Let us not undo the work of many people over the years and people who are continuing to do work with this university by disrespecting this place,” he added.
Also delivering remarks yesterday was Norwell Hinds, President of the University of Guyana Students’ Society.
“The building itself, although it serves the practical purpose of consolidating services, and consolidating their focus on student services in particular, it also serves a symbolic purpose—symbolic in the case of focus on renewal for our campus, the forging of a new attitude to the system with a philosophy of servant leadership…and that type of leadership recognises the student as an asset, as a client, as a partner…,” Hinds stated.
Appearing in the stead of the Minister of Education Nicolette Henry yesterday was Assistant Chief Education Officer Owen Pollard, who said that the development of the building would in turn aid the development of the country.
University of Guyana commissions new registry building
Registration, the issuance of transcripts and everything in between will now flow smoothly for the students of the University of Guyana, following the commissioning of a new registry building at the Turkeyen Campus.
According to Vice-Chancellor of the University of Guyana, Professor Ivelaw Griffith, the building aims to benefit the registry staff and students of the Turkeyen University. “Is it necessarily all that we want? No. But it is much better than what we have had allowing us to enable our staff to be in a place of comfort; and enabling us to have the students be served in a place of comfort,” Professor Griffith said.
Meanwhile, President of the University of Guyana Student Society (UGSS), Norwel Hinds said the new building should also serve to encourage the renewal of services being provided.
“Although it serves (the building) the practical purpose of consolidating services and consolidating your focus on student services in particular; it also serves as a symbolic indicator on the focus on renewal for campus, the forging of new attitude consistent with the philosophy of servant leadership,” Hinds posited.
Immediate Past Registrar of the University, Vincent Alexander in noting his satisfaction at witnessing the building come to fruition, outlined several changes made over the past few years and the importance of a registry for students attending the university.
The 86.3M three-story building is outfitted with several air conditioner systems and laptops, that will enhance the services provided to over 8000 students at the Turkeyen Campus Georgetown. The construction of the new registry was financed under the Ministry of Education’s annual Budget.
Article adapted from: http://gina.gov.gy/university-of-guyana-commissions-new-registry-building/
When the media make haste on a non-issue
As Registrar of The University of Guyana, I wish to respond to and clarify a number of issues initially raised in a published article entitled, ‘Guyanese robbed of opportunity to study at Leeds University’ dated September 1, 2017 which was recently recirculated in various social media outlets during the period commencing September 14, 2017 and subjected to comments in letters to the editor, specifically in the Kaieteur News of September 17, 2017.
It is indeed unfortunate that the university administration was not approached by the Guyana Times or the Kaieteur News, to clarify some of the allegations and conclusions arrived at in the article or letter prior to publication. In this regard, it behooves me to provide both context and the facts in the referenced matter. Ever since my appointment as Registrar of the University of Guyana in 2015, the Registry adopted as its mission “Transforming the Registry into a student focused and student friendly environment”. In this regard, there was the commencement of the provision of service to the general public and students between 7:00 h and 19:00 h Monday to Friday, and 8:30 h to noon on Saturdays. Additionally, applications for transcripts are duly processed, verified and dispatched within a 48-hour period in accordance with receipt of full information and prescribed payments.
For some strange reason, after a complete year, the article has re-appeared, with some publishing opinions, not consistent with the facts and without the benefit of total information. Allow me the opportunity therefore to provide some background and factual context on this matter as follows:
- At 11:40 h on Monday, September 11, 2017, I received an email from former student, Renita Chanderballi, seeking, inter alia, my “urgent assistance” in transmitting a transcript that was requested less than a week ago (September 6, 2017) to be sent to Leeds University.
- At 6:20 h on September 12, 2017, I acknowledged the email of the previous day and promised Ms Chanderballi that I will “…ascertain the facts in the matter…” and revert to her later that same day.
- On September 12, 2017 at 17:46 h, the Assistant Registrar for Examinations dispatched an email to Ms Chanderballi advising her, inter alia, “…that the transcript was uplifted by FedEx today…” and further suggested that she should track the delivery with the tracking number which she had in her possession.
- Ms Chanderballi immediately acknowledged receipt of the email from the Assistant Registrar for Examinations and conveyed her thanks “… for the quick response today and for preparing my transcript free of cost… and that it was much appreciated…”
It is indeed unfortunate and perhaps injudicious that, for reasons best known to them, some media operatives came to conclusions and passed judgement, without the benefit of the facts. Indeed, it has been established that contrary to erroneous reporting as specifically reflected in a letter written by Mr Freddie Kissoon and published in the Kaieteur News on September 17, 2017; the student is currently attending Leeds University and we wish our alumna, as we wish all other alumni the best. We are happy to have been able to provide her the foundation for getting into Leeds.
In this regard, it is my considered opinion that given the recent facts in this matter, there should be a full retraction and unqualified apology by all media houses that recently published unsubstantiated articles and letters on this matter in their respective newspapers without the benefit of complete information. Indeed, the university administration has not been informed by either Leeds University or Ms Chanderballi that there has been any negative impact on her scholarship.
Finally, it is my respectful view that while the public has a right to information, there must be a corresponding duty to be responsible by the provision of information that is informed by the best evidence in which there is little or no element of self-interest, lack of information and bias.
C Nigel Gravesande
The University of Guyana
- The University of Guyana